No lift, no adapted cabin
This belongs early, because nothing on a cruise page hints at it. The three
sailing ships in the fleet have no lift and offer no wheelchair-accessible
cabin. No cabin has a balcony either. On some itineraries you go ashore by
tender or inflatable, not by gangway.
A traveller with reduced mobility who wants this line should look at the
three yachts, which have a lift and cabins described as modified-accessible.
The company publishes neither the number nor the exact meaning of "modified":
ask for the detail before booking, not at embarkation.
The second of a series of three
The Wind Spirit came out of the Societe Nouvelle des Ateliers et Chantiers du
Havre in 1988, two years after her sister. Four masts, computer-controlled
sails, seventy-four cabins, one hundred and forty-eight guests at double
occupancy and up to one hundred and seventy-eight, eighty-four crew across five
decks. No balconies.
There were three of them. The Wind Song, the third of the series, caught fire
in her engine room on 1 December 2002 in French Polynesia. All two hundred and
nineteen people aboard were evacuated without injury. The hull, too badly
damaged, was towed out and sunk on 22 January 2003 in the Sea of the Moon,
between Tahiti and Moorea. That is why the series now numbers two.
The smallest inventory in the fleet
Ninety-nine departure dates with us: twenty-two in 2026, seventy-one in 2027,
six in 2028. That is well below the other hulls in the fleet, and it narrows
the choice if your dates are fixed. Ask early.
What the fare covers, and what it does not
This is where clients most often go wrong, because "small luxury ship"
suggests all-inclusive. Here the base fare covers meals, in every restaurant on
board and through suite service. That is all.
A daily service charge is posted automatically to your onboard account, per
person per night. It stays adjustable at the guest services desk, but you have
to ask. Drinks are charged, with a service charge added to bar purchases. Wi-Fi
is charged. Excursions are charged.
An optional package, called All-In, bundles drinks, Wi-Fi and the daily
service charge. It is bought before departure and it never covers excursions,
whichever way you buy it. Do the arithmetic before you sail rather than at the
counter: it is the only honest way to compare this fare with a genuinely
all-inclusive line.
Elsewhere in the fleet
The Wind Star is her direct sister. The
Wind Surf is in another size class, with five masts.
And if a lift is needed, the Star Breeze and her
sisters are the only ships in the fleet that have one, just as they are the
only ones to advertise modified-accessible cabins. The full fleet
divides into two worlds this way.
Booking from Quebec
The contract is with Windstar Cruises Marshall Islands, a Marshall Islands
company whose principal office is in Miami. The general maritime law of the
United States applies, and where it does not, the law of Florida.
A claim for personal injury, illness or death goes to the United States
District Court for the Southern District of Florida in Miami, or to the courts
of Miami-Dade County. Every other claim goes to binding
arbitration administered by the American Arbitration Association in
Miami, and the contract imposes a class-action waiver.
The deadlines are short and they differ by claim type. Six months' written
notice and one year to sue, for personal injury. For everything else,
ninety days' notice after the cruise ends and six months to
start arbitration. The contract also excludes the carrier's liability for
communicable illness, including COVID-19, for emotional distress without
physical injury, and for consequential damages.
The carrier writes plainly that it does not guarantee the itinerary: it may
delay, change or cancel, and substitute another ship or another form of
transport. Nothing establishes a Quebec licence for it. Your protection comes
from here: Voyages AquaTerra holds a licence from the Office de la protection
du consommateur, your payments pass through a trust account, and your departure
is covered by the compensation fund for travel agency customers.