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Avalon Waterways: 28 entries, 934 departures, and nine ships without a single date

Twenty-eight entries in our inventory, 934 distinct departures across 379 dates and 194 routes, from 14 July 2026 to 15 December 2027. Avalon Saigon leads with 100 departures, ahead of Avalon View at 73, Avalon Poetry II at 64 and MS Farah at 63.

Nine entries with no departure

That is a lot, and the explanation does us no credit: our inventory has fallen behind the real fleet. Four of those entries — Avalon Siem Reap, MS Infinity, MS Sonesta St. George and Treasure of Galapagos — no longer appear in the line's official fleet at all. That is a fault on our side and it has been flagged for correction. In the meantime, a page showing twenty-eight ships when only nineteen carry dates deserves to say so in plain words.

The Open-Air Balcony is not a balcony

It is a sliding glass window opening seven feet wide, with no outdoor floor and no terrace. The line's real argument lies elsewhere, and it is a good one: the bed faces the window, so the landscape is the first thing you see on waking. But if you want to step out onto a balcony, take your coffee outside and watch the bank go by, this is not the line. It is the exact opposite of AmaWaterways' twin-balcony design, and yet the word "balcony" appears in both brochures.

Which ships the line actually owns

Its fifteen European ships, and one outside Europe: Avalon Saigon, on the Mekong, which is also our most-scheduled entry. MS Farah on the Nile, MS Infinity in the Galápagos and Delfin III on the Amazon are third-party ships, chartered or simply sold under the sign. The proof is public and easy to check: the line publishes carrier contracts for sixteen ships only. That takes nothing away from the product; it changes who answers for what.

A Swiss family house

Avalon belongs to the Mantegazza family of Lugano, through the Globus family of brands, founded in 1928 and still family-held. No investment fund sits on the capital, which sets it apart from its neighbour AmaWaterways. For a guest booking two years ahead, the stability of ownership is not backstage trivia.

Accessibility, age and water levels

Outside the United States, the line writes that the guest must be able to walk up and down steps and ramps without a wheelchair or walker, and that motorised scooters are not accepted. It adds that many small ships have no elevator and that you should ask before booking. The minimum age is eight, everywhere. And when water levels turn unfavourable, the contract explicitly provides for coach, hotel and substitute vessel — and just as explicitly that no refund is due for a change of timing or a substitution.

Frequently Asked Questions

Twenty-eight entries in our inventory — 28 hulls — and 934 distinct departures across 379 dates and 194 routes, from 14 July 2026 to 15 December 2027. Nine of those entries carry no departure.
Because our inventory has fallen behind the real fleet. Four of those entries — Avalon Siem Reap, MS Infinity, MS Sonesta St. George and Treasure of Galapagos — no longer appear in the line's official fleet at all. That is a fault on our side and it has been flagged for correction.
No. It is a sliding glass window opening seven feet wide, with no outdoor floor and no terrace. The line's real argument lies elsewhere: the bed faces the window, so the landscape is the first thing you see in the morning. But if you want to step out onto a balcony, this is not the line.
Its fifteen European ships, and one outside Europe: Avalon Saigon, on the Mekong, which is also our most-scheduled entry with 100 departures. MS Farah on the Nile, MS Infinity in the Galápagos and Delfin III on the Amazon are third-party ships, chartered or simply sold under the sign. The line publishes carrier contracts for sixteen ships only.
The Mantegazza family of Lugano, through the Globus family of brands, a Swiss house founded in 1928 and still family-held. No investment fund sits on the capital, which sets it apart from its neighbour AmaWaterways. For a guest booking two years ahead, the stability of ownership is not backstage trivia.
Outside the United States, the line writes that the guest must be able to walk up and down steps and ramps without a wheelchair or walker, and that motorised scooters are not accepted. It adds that many small ships have no elevator and that you should ask before booking. It is clear, and it is restrictive.
The line announces wine, beer and soft drinks at lunch and dinner, a daily cocktail hour, an average of twenty-two included excursions, bicycles and e-bikes, and satellite Wi-Fi. Gratuities to the ship's crew, the guides and the drivers are not covered. Ask for the written list for your exact departure.
The contract explicitly provides three remedies: coach, hotel and substitute vessel. It just as explicitly provides that no refund is due for a change of timing or a substitution. Compensation reported in 2026 was case by case; nothing is automatic.
One ship on one date. If the same ship leaves on the same day, that is one departure, not two. Our database holds more records than departures, and what we publish is the number of departures.
No. Everything given here — number of hulls, number of departures, dates, routes — comes from OUR inventory, measured on 1 September. What we carry is not necessarily everything the line sells.
Often, yes. Your advisor can look beyond what appears here. The online catalogue is a way in, not the limit of what exists.
Because on a river the hull rarely belongs to the brand selling it to you, and because the contract of carriage follows the owner, not the brochure. That is what decides who answers for what if something goes wrong.
It depends on the departure and the market, not on the line. On these fleets the working language on board is almost always English. If French matters to you, say so before booking: it is checked departure by departure.
On river ships, yes: few cabins, and the grades with a view go early. Talk cancellation terms through with your advisor before you decide.
Your agency, and it alone. Voyages AquaTerra operates under a licence from Quebec's Office de la protection du consommateur, your payments pass through a trust account, and the compensation fund for travel agency clients covers your departure. That holds whichever line you choose.