No lift, no adapted cabin
This belongs early, because nothing on a cruise page hints at it. The three
sailing ships in the fleet have no lift and offer no wheelchair-accessible
cabin. No cabin has a balcony either. On some itineraries you go ashore by
tender or inflatable, not by gangway.
A traveller with reduced mobility who wants this line should look at the
three yachts, which have a lift and cabins described as modified-accessible.
The company publishes neither the number nor the exact meaning of "modified":
ask for the detail before booking, not at embarkation.
A former Club Med, now one of the largest sailing ships afloat
This ship was launched in 1989 as the La Fayette, at the Societe Nouvelle des
Ateliers et Chantiers du Havre, and renamed Club Med 1 on 14 January 1990. She
sailed eight years for the French club before Windstar bought her in 1998.
One hundred and eighty-seven metres, twenty wide, fourteen thousand seven
hundred and forty-five gross tons, five masts and two thousand three hundred and
twenty square metres of sail. One hundred and seventy-one cabins including
twenty-one suites, three hundred and forty-two guests, six decks. She is one of
the largest sailing cruise ships in the world, and the largest ship in this
fleet.
Continuous upkeep
Major refit in 2012, twenty days in drydock at Navantia in Cadiz in November
2019, then a two-phase overhaul, the first in November 2024 and the second
announced for December 2026. A thirty-six-year-old hull demands that kind of
attention, and it is worth checking where the programme stands for the date you
have in mind.
What the fare covers, and what it does not
This is where clients most often go wrong, because "small luxury ship"
suggests all-inclusive. Here the base fare covers meals, in every restaurant on
board and through suite service. That is all.
A daily service charge is posted automatically to your onboard account, per
person per night. It stays adjustable at the guest services desk, but you have
to ask. Drinks are charged, with a service charge added to bar purchases. Wi-Fi
is charged. Excursions are charged.
An optional package, called All-In, bundles drinks, Wi-Fi and the daily
service charge. It is bought before departure and it never covers excursions,
whichever way you buy it. Do the arithmetic before you sail rather than at the
counter: it is the only honest way to compare this fare with a genuinely
all-inclusive line.
Elsewhere in the fleet
The Wind Star and the
Wind Spirit are the two small sailing ships, less
than half this capacity, with four masts. The
Star Pride belongs to the other half of the fleet, the
half with a lift. The full fleet to compare.
Booking from Quebec
The contract is with Windstar Cruises Marshall Islands, a Marshall Islands
company whose principal office is in Miami. The general maritime law of the
United States applies, and where it does not, the law of Florida.
A claim for personal injury, illness or death goes to the United States
District Court for the Southern District of Florida in Miami, or to the courts
of Miami-Dade County. Every other claim goes to binding
arbitration administered by the American Arbitration Association in
Miami, and the contract imposes a class-action waiver.
The deadlines are short and they differ by claim type. Six months' written
notice and one year to sue, for personal injury. For everything else,
ninety days' notice after the cruise ends and six months to
start arbitration. The contract also excludes the carrier's liability for
communicable illness, including COVID-19, for emotional distress without
physical injury, and for consequential damages.
The carrier writes plainly that it does not guarantee the itinerary: it may
delay, change or cancel, and substitute another ship or another form of
transport. Nothing establishes a Quebec licence for it. Your protection comes
from here: Voyages AquaTerra holds a licence from the Office de la protection
du consommateur, your payments pass through a trust account, and your departure
is covered by the compensation fund for travel agency customers.