This ship does not belong to HX
That is the first thing to know, and it changes how you compare. The MS
Santa Cruz II is owned by Metropolitan Touring, an Ecuadorian operator. She
flies the Ecuadorian flag, her home port is Guayaquil, and HX has chartered her
since June 2021; her first departure under those colours was 5 January 2022.
The charter was extended to 2029, announced on 8 December 2025.
The direct consequence: the owner sells the same ship under its own brand,
with its own itineraries and its own departures. So you will find the same
hull, the same cabins and the same guides under two names. That is neither an
error nor a trap, it is how the Galapagos market works, where almost every ship
is run by an Ecuadorian company. Better to know it than to stumble on it.
This page carries three hundred and fifty-six departure dates, more than half
of everything the fleet sells with us. The largest share of the HX inventory
therefore rests on a hull the company does not own.
The ship
Built in 2002 at the ASENAV yard in Valdivia, Chile, as the Mare Australis,
she is seventy-one metres long. Fifty cabins, three of them Darwin suites,
ninety guests, around fifty crew, five decks. A full 2021 refit rebuilt every
cabin and public area and added a science space.
Four naturalist guides lead the outings, which works out at roughly a dozen
guests per guide. In the Galapagos that number matters more than the size of
the ship: the national park sets the group sizes, the trails and the timings,
and the guide is the difference between a walk and a biology lesson.
What is included, and what the operator says about it
This needs care, because the company is not careful. In March 2024 it
announced all-inclusive fares across the fleet from that November. Its
MS Santa Cruz II page today lists daily excursions, the science centre, meals,
gratuities and drinks, with an asterisk whose footnote appears nowhere on the
page. Its own frequently asked questions reserve gratuities for suite guests
and describe most excursions as optional, booked separately. Its terms and
conditions exclude premium drinks except in suites.
Three texts, three versions. So we promise nothing on its behalf. What is
stable across all three: full board, house drinks at lunch and dinner, tea and
coffee all day. What is not: gratuities, excursions, premium drinks and Wi-Fi,
announced as free but limited, with paid packages beyond that. Ask for the
written list for the departure you choose. It is the only way to know.
Accessibility: what the operator writes
The ships are declared wheelchair accessible, with conditions. Guests bring
their own wheelchair, and it must be no wider than sixty centimetres. The
operator also writes that you must be reasonably agile to board the inflatable
boats, because that is how expedition landings happen, not by gangway. Anyone
who needs help with that transfer should know before booking, not on the day
of the landing.
Rubber boots are provided where they are mandatory, in Antarctica, Svalbard
and East Greenland. Hiking boots are not. Antarctic voyages require a medical
form completed six weeks before departure. The minimum age is five for
Antarctica and Galapagos, and landings for children under twelve are at the
captain's discretion. Nobody may travel who will be twenty-four weeks pregnant
or more by the end of the voyage.
Elsewhere in the fleet
The contrast with the rest of the expedition fleet is complete: the
MS Fram and the
MS Fridtjof Nansen are polar ships owned by
the company, a long way from Ecuador. The
Norwegian coastal route from the same original group
works differently again.
Booking from Quebec
The contract for departures sold in the Americas is with HX US Inc, a
Delaware company. It is governed by English law and names the courts of
England to the exclusion of all others. There is no arbitration clause and no
class-action waiver, which serves you better than what several other lines
write. The deadlines are short: two years for personal injury, death or
luggage, one year for everything else. Away from US ports the Athens
Convention caps liability; otherwise it is capped at three times the total
booking price.
The operator also reserves the right to change the route, alter landings,
substitute a ship or cancel for force majeure. On an expedition that is not
boilerplate: ice and wind decide the day more often than the schedule
does.
Nothing establishes a Quebec licence for this operator. Your protection
comes from here: Voyages AquaTerra holds a licence from the Office de la
protection du consommateur, your payments pass through a trust account, and
your departure is covered by the compensation fund for travel agency
customers.