A unique identity and an unforgettable customer experience
Club Med has its own vocabulary! What are we talking about when we talk about the Village Chief, the G.Os, the Crazy Signs… If you know the meaning of these words, it means that you are already part of the Club Med family…
We speak of a “Village” simply because Club Med establishments are reminiscent of the organization of a village: the flowery alleys to get to your room, the restaurants, the hairdresser, the spa, the theater, the infirmary… The warm and friendly atmosphere that reigns there gives the impression that everyone knows and appreciates each other.
The Village Chief is THE figure of the Club, an essential character in the life of the village. He ensures the smooth running of your stay, he welcomes you on your arrival, he knows you, greets you, sometimes invites himself to your table during meals, he hosts the shows... He is very respected within the village like a cruise ship captain.
You will appreciate him so much that you will decide to spend your next vacation in the village of which he will be the chief!
The G.Ms: Gentils Members
They are simply vacationers. From your first stay, you become part of the large Club Med family. You are instantly part of the loyalty program which has several grades: Turquoise, Silver, Gold, Platinum.
This program gives you access to discounts, privileges in the village, etc.
G.Ms are at the heart of the concerns. From the welcome to the departure, everything is designed to make you live an experience, even beyond living a holiday.