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Frequently Asked Questions
Yes, the resort welcomes children of all ages, and little ones stay with their parents. Clubs start at age 4 with Mini Club Med+, followed by teen clubs for ages 11 to 13 and 14 to 17, included in the package. For a family with a baby, the wide open spaces and 46 m² rooms are very handy.
Yes, the resort is about an hour from São Paulo, 70 km away, and 45 minutes from Guarulhos airport. It is one of the easiest resorts to reach in South America. You can easily combine a few days in the city with a week by the lake, without a long transfer.
Group golf lessons are included in the package, on the 18-hole course below the resort. Green fees at the Paradise Golf Club and private lessons cost extra. Bring your clubs if you prefer, or ask your advisor about on-site options when you book.
July is the heart of the southern winter, mild and dry. Days are around 21°C and nights drop to about 12°C. It is a great season for golf, sailing and bike rides. Pack a sweater for evenings and cool mornings by the lake.
The resort offers rooms adapted for guests with reduced mobility. Since it covers 120 hectares, your advisor requests a well-located room relative to the restaurants and pools, and checks your specific needs with Club Med before departure. Let us know about any equipment you need when you book.
Yes, Canadian citizens need an electronic visa to enter Brazil as tourists, applied for online before departure. Your passport must be valid for the whole stay. Your advisor explains the process and timelines when you book, so everything is ready well before your flight.
Sailing, stand-up paddleboarding and kayaking are included in the package, with equipment provided by the resort. The Taiaçupeba reservoir offers calm water, ideal for learning. Children in Mini Club Med+ and the teen clubs also enjoy these activities according to their age, supervised by the team.
From Quebec, a week on site is a good minimum, since the trip with a connection takes a full day. Many of our travellers add two or three nights in São Paulo, or combine the resort with Rio das Pedras or Trancoso for a two-week trip to Brazil. Your advisor checks the resort calendar for your dates.
Yes, the Club Med Spa offers treatments and massages, at extra cost. It is a nice complement after a day of golf or the treetop course. Book your treatments as soon as you arrive, especially on weekends, when the resort welcomes many travellers from São Paulo.
Yes, its 120 hectares, large rooms and many activities make it a good choice for groups. Grandparents enjoy golf and the lake while grandchildren have fun on the flying trapeze or the zipline. Your advisor coordinates flights and rooms for the whole group.
