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Frequently Asked Questions
Yes, the resort accepts children of all ages, and club care begins at age 2 with Petit Club Med, at extra cost. Parents of babies under 2 enjoy the supervised paddling pool and the resort's calm pace. Your advisor checks with you which baby equipment to request in advance.
Yes, and it makes a wonderful end to a honeymoon after Tokyo and Kyoto. Couples choose a Deluxe room or the suite, practise sunset yoga and book a couples treatment at the Club Med Spa by Mandara. A boat trip to Kohama Island rounds out the stay nicely.
For a tourist stay, Canadians enter Japan visa-free for a limited period, with a passport valid for the whole trip. Rules can change, especially for online formalities. Your AquaTerra advisor checks the current requirements when you book and sends them to you before departure.
Manta rays frequent the waters of the Yaeyamas and are what Ishigaki is famous for. The resort offers a snorkelling excursion to meet them, at extra cost. Outings depend on sea and wind: book it early in your stay to keep another day in reserve if the boat has to change dates.
From December to February, days hover around 19 to 23°C. Pack swimsuits and summer clothes for the day, plus a light sweater and a windbreaker for evenings and boat trips. If you are combining with Tokyo or Kyoto, add a warm coat for the mainland part of the trip.
Yes, PADI diving is available at extra cost, from first dives to outings for certified divers, on the reefs of the marine reserve. Snorkelling, clear-bottom kayaks and stand-up paddleboarding are included. It is a great way to see coral and colourful fish without leaving the resort.
For a first trip, we often suggest four to seven nights in Ishigaki after about ten days between Tokyo and Kyoto. That gives you time to enjoy the resort's activities, take one or two excursions and recover from jet lag before flying home to Quebec.
The sanshin is Okinawa's three-stringed lute, traditionally covered in snakeskin. You hear it at festivals and in the island's restaurants. At the resort, lessons are included in the package: in a few sessions you can play a simple tune, and kids love showing it off to their parents.
Yes, the Club Med Spa by Mandara offers treatments inspired by Balinese and European techniques, at extra cost. After a day of windsurfing or kayaking, a late-afternoon massage is a favourite. Book your treatments on arrival to choose your times.
Yes, the town of Ishigaki is 18 km from the resort, about 25 minutes by road. You will find the public market, craft shops and Ishigaki beef restaurants. It is also the port where boats leave for Kohama and the other Yaeyama islands.
















