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Frequently Asked Questions
Yes, the resort welcomes children of all ages, and childcare starts at 4 months. Baby Club Med cares for little ones from 4 to 23 months and Petit Club Med for ages 2 and 3, at extra cost and with limited spots. For the holidays and spring break, book those spots together with your stay.
Absolutely. Couples book a Deluxe room or a suite, have a drink at the Zen Bar by the adults-only pool and dine at the Chu-da facing the sea. Add a couples treatment at the Club Med Spa by Harnn and a boat day to the Phi Phi Islands, and the trip becomes a real celebration.
Thai law sets the legal drinking age at 20. At the resort, alcoholic drinks are therefore served to guests aged 20 and over. Guests aged 18 and 19 enjoy the open bar with mocktails, fresh fruit juices and soft drinks, all included in the package.
You need a Canadian passport valid for at least six months after your arrival date, with blank pages. Entry rules can change from one season to the next, especially for the online arrival declaration. Your AquaTerra advisor checks the current requirements when you book and reminds you of them before departure.
To enter a temple, cover your shoulders and knees and remove your shoes at the entrance. A light scarf or sarong in your bag solves it in one move. At the resort, dress is casual during the day, with a slightly smarter touch in the evening for dinners and shows.
Yes, the resort offers PADI diving at extra cost, from first dives to outings for certified divers. Snorkelling is included and can be done from Kata Beach. Excursions to Coral Island, Maiton or the Phi Phi Islands let you see reefs, parrotfish and sometimes turtles.
A day on the Phi Phi Islands is the most popular: limestone cliffs, turquoise water and swimming stops. Families also love the elephant encounter, focused on care and a workshop. For culture, a visit to Phuket Town and its temples rounds out a beach week nicely.
Club Med Phuket offers rooms adapted for guests with reduced mobility. The site covers 16 hectares of gardens: tell your advisor your exact needs, and they will ask the resort for a well-located room near the restaurants and the beach and check the services available before booking.
Yes, the Club Med Spa by Harnn offers treatments inspired by Thai traditions, including Thai massage, at extra cost. Yoga is included in the package, with family sessions as well. Book your treatments on arrival to get the late-afternoon slots, the most sought after.
Thai boxing, or muay thai, is Thailand's national sport. At the resort, you learn it in group classes included in the package, with instructors who adapt the intensity to each person's level. It is a great morning workout, and teens often come home with a new passion.



















