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Frequently Asked Questions
Yes, the resort welcomes children of all ages. Baby Club Med cares for little ones from 4 to 23 months and Petit Club Med for ages 2 and 3, at extra cost and with limited spots. Families stay in Explorer Cove or Caribbean Paradise. Book club spots together with your stay.
Yes, the resort is open during Quebec spring break, and it is the best time to see humpback whales in Samaná Bay. Teens have their own club for ages 11 to 17, included, and children aged 4 to 10 enjoy the treehouse. Book early: Family rooms go fast.
It is one of Club Med's finest choices for couples in love. Book an Archipelago suite with private pool or a Deluxe room in Emerald Jungle, reserved for adults. Add a couples treatment at the Cinq Mondes spa, at extra cost, and the Sunset Ritual to raise a glass facing the sea.
Emerald Jungle and Archipelago are reserved for adults, which keeps them calm. Families enjoy Explorer Cove and Caribbean Paradise, as well as the beach, restaurants and shared activities. Everyone finds their own pace, on the same large 38-hectare site, between the jungle and Playa Esmeralda.
From December to April, days are warm and sunny, around 28 to 30 °C, with mild evenings. The jungle stays green all year thanks to showers that are often brief. It is also whale season in Samaná Bay, from mid-January to late March.
Canadian travellers leave with a passport valid for the entire stay. An electronic entry and exit form is completed online before departure. Check the Government of Canada travel advice a few weeks before leaving: your advisor will remind you too.
The excursion heads to Samaná Bay, where thousands of humpback whales come to breed and give birth from mid-January to late March. From the boat, you see them breach and blow a few dozen metres away. The excursion is booked at extra cost, and February spots go fast.
The resort offers several forms of yoga included in the package: at sunrise and sunset, aerial yoga with hammocks, and sessions on platforms perched in the trees. You practise surrounded by birdsong, facing the canopy. Guided meditation with Muse headbands rounds out the wellness offer.
Wingsurf lessons, inflatable wing boards, the Hobie Eclipse, kayaks and giant stand-up paddleboards are included in the package. To go further, foil boarding and electric surfing are available at extra cost, with an instructor. The sea at Playa Esmeralda lends itself well to learning.
Yes, a nurse is on site for minor issues and advice. For more extensive care, clinics in the Punta Cana area are reachable by road. Good travel insurance remains essential: your advisor offers coverage suited to your family and your dates.





















