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Frequently Asked Questions
The resort is above 2,000 metres, and most travellers adjust within a day. Drink plenty of water, keep the first day quiet and wait a day or two before the excursion to Jade Dragon Snow Mountain, which is higher still. Club Med recommends extra care for babies under 2.
It is the pictographic script of the Naxi, one of the few still in use in the world, with hundreds of drawings that stand for words. The resort offers an introduction included in the package. Kids love drawing their name with these symbols, and it makes an original souvenir to bring home.
Yes, for couples who love mountains and culture. A Suite with a balcony facing the peaks, a Naxi dinner at Square, an evening in the lantern-lit old town and a spa treatment make for an off-the-beaten-path honeymoon. Your advisor can also pair it with a beach week elsewhere in Asia.
The sun is strong at altitude, so bring a hat, sunglasses and sunscreen, even in winter. Evenings are cool all year: a warm jacket and layers are useful. For hikes, good walking shoes are enough. The resort dress code stays casual.
Jade Dragon Snow Mountain keeps snow on its peaks for much of the year, and you can see it from the room balconies. The excursion, at extra cost, takes you closer to the glaciers. The resort itself is a four-season mountain resort, without a ski area.
Yes, the Club Med Spa offers massages and treatments at extra cost, on reservation. After a day of high-altitude hiking, it is the perfect time to unwind. Book your treatments early in your stay to get the time slots that suit you best.
The resort offers Wi-Fi, but several apps commonly used in Canada are restricted in China. Before leaving, get an international SIM card or eSIM and download your maps and travel documents. Your advisor gives you a list of useful preparations before departure.
Five to seven nights let you acclimatize to the altitude, take two or three excursions and enjoy the resort's activities. As part of a big tour of Asia, four nights are enough to discover Naxi culture and the old town. Your advisor adjusts the length to fit your whole trip.
Yes, the Golden Moments program offers activities designed for them, at a comfortable pace. The cultural walks, the Yunnan tea workshop and the strolls through the old town are easy going. Talk to your advisor about your needs: they check the best-located room before booking.
It is a large-scale show that tells the history and legends of the region, with music, dance and traditional costumes. It is offered as an excursion, at extra cost and on reservation at the resort. It is a lovely way to spend an evening and better understand Yunnan culture.





